Cookies Policy

1. Introduction

This Cookies Policy explains how Cuppa (The Cafe Box Limited) (“we,” “us,” “our”) uses cookies and similar technologies on www.cuppachai.co.uk (“Website”). By using our Website, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help improve user experience by remembering preferences, enabling certain functionalities, and gathering analytics data.

3. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the basic functionality of our Website. They include:
• Enabling secure login and transactions.
• Remembering items in your shopping cart.
• Ensuring website security and fraud prevention.

Performance & Analytics Cookies

These cookies help us understand how visitors use our Website, allowing us to improve performance. We use services like Google Analytics to track:
• Pages visited and time spent on the Website.
• Error messages or loading issues.
• Traffic sources (e.g., search engines, referrals).

Functionality Cookies

These cookies enhance user experience by remembering preferences, such as:
• Language settings.
• Login details (if you choose “Remember Me”).
• User customizations on the Website.

Marketing & Advertising Cookies

These cookies track browsing habits to show relevant ads and promotions. We may use third-party services like:
• Google Ads
• Facebook Pixel
• Other retargeting tools

These cookies help us display tailored ads on other websites based on your interests.

4. Third-Party Cookies

Some cookies are placed by third-party services, such as:
• Payment processors (e.g., Stripe, PayPal) for secure transactions.
• Social media plugins (e.g., Facebook, Instagram) for sharing content.
• Analytics and ad networks for tracking and targeting.

We do not control third-party cookies, so please review their privacy policies for details.

5. How to Manage Cookies

You can control or disable cookies in the following ways:

Browser Settings

Most web browsers allow you to:
• Block all cookies.
• Delete existing cookies.
• Receive alerts before cookies are set.

Find settings for common browsers:
• Google Chrome: Manage Cookies
• Mozilla Firefox: Manage Cookies
• Safari: Manage Cookies
• Microsoft Edge: Manage Cookies

Cookie Consent Tool

When you visit our Website, you will see a cookie consent banner allowing you to:
• Accept all cookies.
• Reject non-essential cookies.
• Customize cookie preferences.

6. Changes to This Cookies Policy

We may update this policy from time to time to reflect changes in technology, regulations, or our business practices. Any updates will be posted on this page.

7. Contact Us

For any questions about this Cookies Policy, contact us at:
• Email: cuppa@thecafebox.co.uk
• Address: 34-35 Wilbury Way, Hitchin, SG4 0TP